FAQs
What makes Just Grace Intimates different?
Coordinated looks, thoughtful details, and a personal approach to intimate dressing. Explore our bra and panty sets, slip and robe sets, and sleep and lounge collection.
What is included in a set?
The product description states the pieces included. Bra and panty sets include both pieces; slip and robe sets include one slip and one coordinating robe. Individual items are identified separately.
How do I choose my size?
Sizing varies by style, and some pieces run smaller than standard US sizing. Review the size guide and the product-specific fit notes before ordering. Hassana runs small. For help, email info@justgraceintimates.com with the style and size you are considering.
When will my order arrive?
Review our Shipping Policy for shipping information. If you need an item for a particular date, contact us before placing your order to discuss availability and delivery expectations.
Can I return my order?
Eligible full-price bras sold individually, slips, robes, slip and robe sets, pajamas, and loungewear may be returned by requesting approval within 30 days of delivery. Items must meet our condition requirements. Panties, bodysuits, intimate rompers, complete bra and panty sets, and Final Sale items cannot be returned or exchanged for fit or change of mind. Damaged, defective, or incorrect items are handled separately. Read our Return & Refund Policy for full details.
What if I need to correct my order?
Email info@justgraceintimates.com promptly with your order number and the correction requested. We will check what is possible based on the order's fulfillment status.
How can I contact you?
For product, sizing, or order questions, visit our Contact page or email info@justgraceintimates.com. For order enquiries, include your order number.